How to Write a Good Customer Service Resume
Creating an effective customer service resume or CV (Curriculum Vitae) should highlight your pertinent qualifications and experience. A well-written resume and a strong cover letter, in addition to an impressive LinkedIn profile, could make a a big difference in getting an offer. At Lower Hutt Resume, we specialize in offering resume and CV writing services covering letter writing, as well as LinkedIn profile optimization services to help get noticed by the crowd. In this article, we’ll discuss how to write about the customer service aspect on a resume or CV, show how you can demonstrate your skills in customer service on a CV or resume as well as provide suggestions for writing about the skills of customer service.
How do you describe the quality of service you provide on the resume or CV:
When describing your customer service experience, you should focus on specific tasks and responsibilities. Utilize action verbs, such as "assisted," "resolved," or "responded," to describe your job. Include any relevant indicators, such as customer satisfaction , to show your contribution.
How do you display customer service capabilities on a resume or CV:
Alongside describing your experience, it’s also important to emphasize specific skills that are relevant to customer service, such as communication and problem-solving abilities. Include any relevant certificates or training, such as a customer service class or a certificate within a specific customer service software.
What do I write about about customer service skills:
When writing about customer service skills, focus on the most vital and pertinent skills to the job you’re applying for. For example, if the job demands a lot phone communications, you should highlight your experience and skills in telephone customer service.
How can I document my experiences with my customers?
If you are writing about your customers service experience, use specific examples and quantify your accomplishments. As an example, instead of telling the reader that you "Helped customers with their questions," say "Assisted an average of 50 customers a day with their questions, resulting in a 90percent satisfaction rate."
By following these recommendations, you can create a customer service resume or Cover letter, and LinkedIn profile that highlights the relevant skills and experience you have and make you a good applicant for positions in customer service. Remember the need to check your resume or resume and letter before you submit it. You may also consider seeking professional help from Lower Hutt Resume if you need assistance.
