How to describe customer service on a resume

Posted by Lower Hutt Resume on 25 Nov 2024

When seeking a customer service job, it’s important to showcase your relevant knowledge and experience in your resume. A professionally written resume can make a big difference in getting the job you’ve been hoping for. Here at Lower Hutt Resume, we specialize in offering resume writing services to assist you in standing out the rest of the applicants. In this post, we’ll discuss tips on how to describe the customer service aspect of your resume.

  1. Use action verbsin talking about your experience with customer service make use of action verbs like "assisted," "resolved," or "responded." These verbs prove that you are actively engaged in your customer service activities and are able to show results.
  2. Be specific about your job duties and responsibilities: Be specific in describing your customer service experience. Instead of using the phrase "worked in customer service,"" you should say "managed a team of customer service representatives and handled customer complaints."
  3. Give metrics: Include pertinent metrics such as customer satisfaction ratings to show your effectiveness. For instance, "increased customer satisfaction by 15% through efficient solutions to problems."
  4. Tailor your resume: Tailor your resume to match the customer service job you’re applying for. Highlight the abilities and experience which are most relevant for the job.
  5. Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to you submit it to ensure it’s not erroneous. If you need assistance look into professional help from Lower Hutt Resume.

With these suggestions by following these guidelines, you can build an effective customer service resume that effectively highlights your relevant experiences and capabilities. Remember to adapt your resume to the position you’re applying to and check it for errors before submitting it. Lower Hutt Resume can also assist with the creation of a strong resume that displays your capabilities and expertise.

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How to Describe Customer Service on a Resume

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