How to present Customer Service on a resume

Posted by Lower Hutt Resume on 1 Jul 2025

When seeking a customer service position, you must be sure to list your relevant expertise and experiences on your resume. A well-written resume can make a a big difference in getting the job you’ve been hoping for. Here at Lower Hutt Resume, we specialize in offering professional resume writing services to help you stand out from your competition. In this article, we’ll explain how to convey customer service in a resume.

  1. Utilize action verbs when explaining your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you are actively involved in customer service and achieved outcomes.
  2. Incorporate specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service," use the phrase "managed the team of customer service representatives and handled customer complaints."
  3. Incorporate relevant metrics such as customer satisfaction rates to prove the effect of your efforts. For example, "increased customer satisfaction by 15% through effective methods for problem solving."
  4. Tailor your resume: Tailor your resume to match the customer service position you’re applying for. Highlight the abilities and experience which are most relevant for the position.
  5. Proofread and seek professional help Make sure you proofread your resume prior to you submit it to ensure it is error-free. If you need assistance look into professional help with Lower Hutt Resume.

By following these tips and guidelines, you can write your own customer service resume which effectively highlights your relevant experience and abilities. Be sure to adapt your resume to the job you’re applying for , and to proofread it before submitting it. Lower Hutt Resume can also assist you in writing a powerful resume that showcases your talents and expertise.

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How to Describe Customer Service on a Resume

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