How to describe customer service on a resume

Posted by Lower Hutt Resume on 10 Feb 2025

When applying for a customer service job, it’s essential to emphasize your relevant qualifications and experience in your resume. A well-written resume can make a huge difference when you apply for the job you’ve been hoping for. At Lower Hutt Resume, we specialize in writing resumes to aid you in standing out from the rest of the applicants. In this post, we’ll go over tips on how to write about customer service on a resume.

  1. Use action verbs: When describing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in the work of customer service and have achieved results.
  2. Incorporate specific job duties and responsibilities: Be precise in your description of your customer service experience. Instead of declaring that you "worked in customer service,"" you should say "managed a team of customers service representatives and took care of customer complaints."
  3. Offer metrics: Include relevant metrics such as customer satisfaction levels to show your impact. For example, "increased customer satisfaction by 15% by using effective problem-solving techniques."
  4. Customize your resume: tailor your resume for the customer service job you’re applying for. Highlight the experience and skills that are most relevant to the position.
  5. Proofread and seek professional help Check your resume for errors before sending it out to ensure it’s not erroneous. If you require help, consider seeking professional help at Lower Hutt Resume.

If you follow these advices that you will be able to craft a customer service resume that effectively highlights your relevant experiences as well as your skills. Make sure to tailor your resume to the specific job that you’re applying for and ensure that you have it proofread before you submit it. Lower Hutt Resume can also assist you in writing a powerful resume that displays your capabilities as well as your experience.

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How do you describe customer service on a resume

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