How to present Customer Service on a Resume
When applying for a client service job, it’s essential to emphasize your relevant knowledge and experience in your resume. A professionally written resume can make a big difference in getting the job you want. The team at Lower Hutt Resume, we specialize in writing resumes to help you stand out from your competitors. In this article, we’ll provide tips on how to present the quality of service you provide on your resume.
- Use action verbs in discussing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs suggest that you are actively involved in customer service work and achieved outcomes.
- Incorporate specific job duties and responsibilities. Be precise when describing your service experience. Instead of using the phrase "worked in customer service," say "managed a team of customers service reps and dealt with complaints from customers."
- Provide metrics: Include relevant metrics such as customer satisfaction rates , to prove the impact of your work. For example, "increased customer satisfaction by 15% by using effective strategies for solving problems."
- Customize your resume: tailor your resume to match the customer service job you’re applying for. Highlight the abilities and experience that are most relevant to the job.
- Proofread and seek professional help: Proofread your resume before sending it out to ensure it’s error-free. If you require assistance seek professional assistance through Lower Hutt Resume.
Following these steps by following these guidelines, you can build your own customer service resume which effectively highlights your experience and capabilities. Be sure to adapt your resume to the specific job you’re applying for , and check it for errors before submitting it. Lower Hutt Resume can also assist with the creation of a strong resume that displays your capabilities and experience.
